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AIG Direct

Heart Attack and Stroke Cover Claims

All claims for: Heart Attack & Stroke Cover

To claim, simply contact us as soon as possible after the incident by either calling or downloading a claim form. Completed claim forms may be returned to aigdirect.claims@aig.com

Telephone-icon+44 (0)20 8662 8101

Download a Heart Attack & Stroke Claim Form (PDF)

Cancer Cover Claims

All claims for: All Cancer Cover, Female Cancer Cover & Male Cancer Cover.

To claim, simply contact us as soon as possible after diagnosis by either calling or downloading a claim form. Completed claim forms may be returned to aigdirect.claims@aig.com

Telephone-icon+44 (0)800 048 1652 All Cancer Cover

Telephone-icon+44 (0)800 980 4314 Female/Male Cancer Cover

Download a Cancer Claim Form (PDF)

Fatal Accident Claims

All claims for: Personal Accident Cover & Over 50’s Accident Cover.

To claim, simply contact us as soon as possible after the accident by either calling or downloading a claim form. Completed claim forms may be returned to aigdirect.claims@aig.com

Important Information.

Sections 1, 2, 3, & 5 of the claim form should be completed by you and Section 4 should be completed by either your GP or the medical consultant. We do not pay any fees charged by your GP or consultant for their completion of the form.

If we need to obtain further medical evidence we’ll always let you know who we have written to and will keep you regularly updated on the progress of your claim. The cost of any additional reports we require will be paid by us.

Please provide a copy of either the interim or final death certificate with the completed report form.

Telephone-icon+44 (0)20 8662 8101

Download a Fatal Accident Claim Form (PDF)

Personal Accident Claims

All claims for: Personal Accident Cover & Over 50’s Accident Cover.

To claim, simply contact us as soon as possible after the accident by either calling or downloading a claim form. Completed claim forms may be returned to aigdirect.claims@aig.com

If you are a customer who has purchased a PAX Personal Accident Plan. Please complete and return the REPORT FORM HERE  

Important Information.

Sections 1, 2, 3, & 5 of the claim form should be completed by you and Section 4 should be completed by either your GP or the medical consultant. We do not pay any fees charged by your GP or consultant for their completion of the form.

If we need to obtain further medical evidence we’ll always let you know who we have written to and will keep you regularly updated on the progress of your claim. The cost of any additional reports we require will be paid by us.

Telephone-icon+44 (0)20 8662 8101

Download a Personal Accident Claim Form (PDF)

Hospital Cash

All claims for: Hospital Cash

To claim, simply contact us as soon as possible after the incident by either calling or downloading a claim form. Completed claim forms may be returned to aigdirect.claims@aig.com

Telephone-icon+44 (0)20 8662 8101

Download a Hospital Cash Claim Form (PDF)

Surgery Cash

All claims for: HealthNow, 1UFlexicare, and Surgery Cash. To claim, simply contact us as on

Telephone-icon+44 (0) 370 240 0628